Ethics at the checkout

Bob CollinsBob Collins Jan 27, 2008
6

Here’s another one of those cases that lead me to ask: what would you do?

Home Depot makes a mistake at the checkout and a $199 tool scans for $.01. The sale is completed at $.01 before the store realizes the mistake. By then, the customer says “sorry, the transaction is completed.”

Is it a case of a “deal is a deal”? Or is it more like a clerk that gives you too much change? And what do you do, then?